What to Know
- Using the Apple Store App is the easiest way to get in and get your tool fixed on the Genius Bar.
- You can also use the Apple Support app, that’s a higher choice when you have several Apple devices.
This article explains a way to make an appointment using the Apple Store App. You can make an appointment for product demos, workshops, and (in maximum cases) upkeep.
How to Schedule an Appointment From the Apple Support App
The Apple Support app presents troubleshooting and contact records, and it is the quickest manner to get a Genius Bar appointment, particularly if you own numerous Apple devices.
- In the Apple Support app, sign in with your Apple ID in case you receive a spark off.
- Choose the device you’re having trouble with beneath My Devices.
- Choose the difficulty you’re going through. For this case, we’ll act like our screen is damaged, which falls underneath Repairs & Physical Damage, however you might also use Device Performance in case you think you’ve got a software program difficulty.
- Select the unique trouble from the following display.
- Select View Locations below Bring in for Repair.
- Select an Apple Store from the map, and then choose Schedule.
- On the subsequent screen, pick out an to be had date and time.
- Then, enter your smartphone range for text reminders approximately your appointment (you may nevertheless get electronic mail notifications in case you don’t). Choose Reserve to complete reserving.
Using the Apple Store App to Make Appointments
Another way to e book an appointment is through the Apple Store app, but it has some greater steps.
- Tap your profile photograph at the Shop tab in the Apple Store app.
- Select Reservations.
- On the subsequent display, tap Find a store.
- Search to your closest Apple Store, or choose one below Nearby Stores.
- Choose Make a reservation under Genius Bar.
- You’ll visit Apple’s guide website, where you could describe your trouble within the box beneath Tell us what is happening.
Note: If you have the Apple Support app to your cellphone, the Apple Store app will direct you there as opposed to the internet site. - Depending to your tool’s trouble, the app may additionally ask you clarifying questions. Eventually, you will see an option to Schedule a restore. Choose Find a place to hold.
- If you’re signed in for your Apple ID on the Support web page, you can pick one in all your devices. You can also pick out Continue with out device if you like, or enter a serial variety.
- Find your Apple Store at the map.
- Pick a day and time the use of the calculator and drop-down menu.
- Optionally, input your smartphone wide variety in case you want a representative from the Apple Store to name you. Tap Continue.
- Review your reservation date and time, after which pick out Reserve now to verify.
- Your appointment is set. You’ll obtain a affirmation at your e-mail cope with (and by using telephone, in case you entered it in Step 10)
FAQ
- How do I cancel my Apple store appointment?
- When you are making a Genius Bar Appointment on-line, you’ll receive a link in your reservation details via email. Select Manage my Reservations from the email and pick out Cancel from the reservation web page. From the Apple Store app, pull up your reservation information and select Cancel Reservation.
- How can I make an Apple appointment on-line?
- Make a Genius Bar appointment on-line by journeying the Apple Support web page. Be conscious that the appointment scheduling process is not easy; Apple purposely makes it tough to inspire clients to clear up troubles on their own.
